Privacy Policy
Ryoma Services LLC ("we," "us," or "our") operates Arcana Solitaire at arcanasolitaire.com. This Privacy Policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
1.1 Information You Provide: Account info (name, email, Google profile picture via Google OAuth). Support communications if you email us.
1.2 Automatically Collected: Gameplay data (game outcomes, move counts, session duration, Sanity Vials used, Essence scores, game seed for CS reconstruction). Vial activation events (move number, sanity before/after, remaining vials — retained for CS dispute resolution only). Usage analytics via PostHog (events transmitted through arcanasolitaire.com/ingest proxy). Standard web server logs (IP address, browser type — used for security only, not advertising).
1.3 Payment Information: We do not collect or store payment card details. Stripe handles all payment processing. We receive only transaction confirmation, SKU, amount, and Stripe payment ID.
2. How We Use Your Information
To operate the Game and your Account; process purchases and credit Sanity Vials; investigate and resolve CS disputes; detect and prevent fraud; send transactional communications; analyze aggregate usage to improve the Game; comply with legal obligations.
We do NOT use your information for targeted advertising. We do NOT sell, rent, or share your personal information with third parties for their marketing purposes.3. Third-Party Services
| Service | Purpose |
|---|---|
| Google OAuth | Account sign-in |
| Stripe | Payment processing |
| Supabase | Game data storage (US servers) |
| PostHog | Usage analytics |
| Vercel | Website hosting |
| Anthropic (Claude API) | AI Threads of Fate narratives (card names only sent — no personal info) |
5. Children's Privacy
The Game is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact support@arcanasolitaire.com if you believe a child under 13 has used the Game.
6. Data Retention
| Data Type | Retention Period |
|---|---|
| Account information | Until deletion requested |
| Game session records | 2 years |
| Vial activation events | 2 years |
| Purchase records | 7 years (tax/accounting) |
| Support correspondence | 2 years from resolution |
| Analytics data (PostHog) | ~1 year |
7. Data Security
We implement reasonable security measures including HTTPS, JWT authentication, and database access controls. No method of internet transmission is 100% secure.
8. Your Rights
8.1 All Users: Request a copy of your data; request correction; request deletion. Email support@arcanasolitaire.com. We respond within 30 days.
8.2 California Residents (CCPA): Right to Know, Right to Delete, Right to Opt Out of Sale (we do not sell data), Right to Non-Discrimination. Submit CCPA requests to support@arcanasolitaire.com with subject "CCPA Request."
9. Data Transfers
We are based in the United States. Data from users outside the US is transferred to and processed in the US.
10. Changes to This Policy
We may update this policy periodically. The "Last updated" date above reflects the most recent revision.
11. Contact
Email: support@arcanasolitaire.com | Operator: Ryoma Services LLC | arcanasolitaire.com/privacy